Art of the Possible
Art of the Possible (AotP) is a conversation, often animated, between Rob Page and Dan Morrison about customer experience, technology, culture, and ethics. Special guests join the fray to share new perspectives and explore the challenges of the day.
Art of the Possible
AotP S1.E16: Art of Stillness with Neil Thompson
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Season 1
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Episode 16
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Rob and Dan are joined by Neil Thompson, currently the VP of Digital at HMSHost. No where was the art of the possible more evident than in the travel experience during the pandemic. Neil shares how HMSHost is redefining the airport experience, why grass skirts at Pizza Hut were (and were not) the answer, and the art of stillness in baseball and management. Enjoy!